Getting Support From The
Team At PB Alerts
We will do everything we can to ensure you have a high-quality, engaging experience while you're in the PB community. Everyone is free to ask for help and encouraged to ask questions, no matter how big or small.
How To
Open A Support Ticket In Discord
Next Steps...
What to Expect
Your ticket will look something like this:
assist-richard632s-13126
The “assist-” prefix is applied to every ticket, followed by a unique ID so you can identify yours.
Only you and our staff can see this channel. It will not be visible to anyone else.
You’ll be tagged automatically as soon as the ticket opens, so you can jump right in.
Not A Member Yet?
Not A Problem!
What You Can
Ask Us About
Stock Analysis Help
You can get clarification on reports or trades. We can also help you find a trading coach!
Account Management
We can help you with any login issues, email access, password resets.
Pricing & Services
Let us know if you ever have any questions about membership plans, upgrades, or billing. We are here to help!
Technical Support
We can help restore dashboard access, assist you with your Discord setup, or with your role selections.
Anything Else
if you’re not sure where to ask, start here and we’ll guide you.
Now What?
How To Close Your Support Ticket
When your issue is resolved, the staff member who assisted you will close the ticket. The private channel will disappear from your list, keeping everything tidy without any extra effort on your part.
Still Need Help?
Go to our support channel, open a ticket, and let us know what you need. Our team is ready to assist you.
Otherwise, you can send an email to:
PB Alerts is a group of experienced traders dedicated to providing hedge fund quality trade alerts without the cost.